Effective Date: 22/07/2026 Service Provider: Louis Nel, trading as Custom Bots and Scrapers (“we,” “us,” “our”) Website: custombotsandscrapers.com Contact: support@custombotsandscrapers.com
This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information, in connection with our website and the software tools and integrations we build and operate (“Services”), including any Service that connects to a third-party platform such as TikTok.
1. Information We Collect
1.1 Website Visitors
When you visit custombotsandscrapers.com, our hosting provider may automatically log standard technical information such as IP address, browser type, referring/exit pages, and date/time stamps. This information is used only for basic site administration and security, and is not linked to your identity.
1.2 TikTok Integration Data
Where a Service connects to your TikTok account (via TikTok’s official Login Kit and Content Posting API), and only after you explicitly authorize this connection through TikTok’s own OAuth consent screen, we collect and process:
- Your TikTok Open ID / User ID (a platform identifier, not your TikTok password).
- OAuth access and refresh tokens issued by TikTok, used solely to make authorized API calls on your behalf.
- The scopes (permissions) you granted, e.g.
user.info.basic,video.upload,video.publish. - The video/photo content and captions you or your authorized workflow submit for posting.
- Basic status information returned by TikTok about a publish request (e.g. success, failure, post ID).
We do not access your TikTok password, private messages, or any account data beyond what the granted scopes permit.
2. How We Use This Information
We use TikTok integration data solely to:
- Authenticate your connected TikTok account.
- Publish the content you submit to your TikTok account, exactly as authorized.
- Maintain and refresh your authorization so the Service continues working without requiring you to re-authenticate repeatedly.
- Diagnose and fix technical issues with the posting process.
We do not use this data for advertising, do not sell it, and do not share it with any third party except TikTok itself (as required to perform the Service) or as required by law.
3. Data Storage, Security, and Retention
- Access and refresh tokens are stored securely on servers/systems we control and are not exposed to end users or third parties.
- Tokens and associated account data are retained only for as long as your authorization remains active.
- If you revoke access (via TikTok’s app permissions settings or by contacting us), we delete the associated tokens from our systems within a reasonable period, and will not make further API calls on your behalf.
- You may also request deletion of any data we hold about your connected account at any time by contacting us.
4. Your Choices and Rights
- Revoke access: You can disconnect the Service from your TikTok account at any time via TikTok’s app permissions settings, or by contacting us directly.
- Data deletion: You may request that we delete any stored data associated with your account.
- Questions: Contact us using the details above for any privacy-related request.
5. Children’s Privacy
Our Services are not directed at children, and we do not knowingly collect personal information from children under 13 (or the relevant minimum age in your jurisdiction). If you believe a child has provided us with personal information, please contact us and we will promptly remove it.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Effective Date” above. Continued use of a Service after changes take effect constitutes acceptance of the revised policy.
7. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights above, contact us at: support@custombotsandscrapers.com